Domestic Shipping:
– We offer standard and expedited shipping options for orders within the Republic of the Philippines.
– Standard shipping typically takes 3-7 business days, while expedited shipping delivers within 2-3 business days.
– Please note that these estimates may vary depending on the origin of the product, shipping destination and carrier delays.
International Shipping:
– We proudly ship our products worldwide. International shipping costs and delivery times vary based on the destination.
– International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
– International orders outside the Philippines need to email through the contact us tab at the bottom of website.
Order Processing:
– Orders are processed within 1-2 business days from the date of purchase.
– You will receive a confirmation email once your order is processed and another with tracking information once your order is shipped.
Tracking Your Order:
– To track your order, use the tracking number provided in the shipping confirmation email.
– On our website go to Track Order tab at the top and enter the tracking number provided in your email. You may be able to visit the carrier’s website as well and enter the tracking number for real-time updates on your shipment’s status.
Shipping Costs:
– Shipping costs are calculated during the checkout process based on the weight of your order and the destination. International shipping costs outside the Philippines will be quoted after we receive your email and payment options will be provided.
– Free shipping promotions may be available in the Philippines for qualifying orders. Check our website for current promotions.
Delivery Address:
– Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Partners:
– We partner with reputable carriers to ensure the safe and timely delivery of your orders.
Delay or Issues:
– While we strive for prompt delivery, unforeseen circumstances may cause delays. We appreciate your patience and understanding in such situations.
– If you encounter any issues with your shipment, contact our customer support at info@pawsngears.com for assistance.
Thank you for choosing Paws & Gears. We aim to make your shopping experience enjoyable, and we appreciate your trust in our products and services.
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